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Help

We tried to make the usage of the site the easiest possible. For your convenience, on this page we collected frequently asked questions and frequently given answers about SnowDB/Snowboards.

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Snowboard search and search results

What is quick search? What is it good for?

Quick search allows you find a board you need using just one search field. You can also find a range of boards by top parameters like:

  • brand;
  • model;
  • season.

Quick search field is situated right in the main menu:

Quick search field in the main menu

How quick search works? How do I use it?

Quick search will look for the word or word combination you specify among full (brand name + model name + season) models names. For instance, if you type in:

  • brand name – it will give you a full list of all the boards from that brand;
  • model name – you'll get a list of models of this name from all brands;
  • season (specify the second part: 2008/2009 → 2009) – SnowDB will display all boards of that season.

And if you search by the combination of:

  • brands name + season – you will get all models of that season;
  • brands name + models name – SnowDB will list all the models of that brand;
  • models name + season – it will show you info about that board you requested.

How do I search SnowDB straight from my browser? What is an OpenSearch add-on?

In a nutshell, OpenSearch add-on is a little module that allows you search a search engine right from your browser, without opening its main page first. Technically, it is a little piece of code that builds into your browser using OpenSearch technology (supported by Firefox 2, Firefox3, Internet Explorer 7, the forthcoming Internet Explorer 8, Opera, and probably, Google Chrome), and adds a line to the list of search engines in the search bar:

OpenSearch add-ons

SnowDB search add-on uses sites quick search feature and same rules for request composing.

How do I add SnowDB search add-on to my browser?

See this page, please.

Snowboard ratings and comments

How do I add a rating or make a comment for a snowboard?

Use the links found under the boards description on search results page and the button on the snowboards details page:

Buttons to add snowboards ratings and comments

It's recommended to register to get rid of some form filling while using the site and to get access to some services, like availability request service.

Example of a properly filled snowboards rating and comment form

On the page you've opened you will see a block made of 3 rating modules and a big text field. Set your marks either by typing in the text-fields or by pointing and clicking on the indicator. 0 means bad, 10 means good.

A big text-field below is for your comments. Please write reviews and comments so to give others maximum constructive information. Write about how this board goes on different terrain, speed, riding style. Tell about strong and weak sides of the snowboard.

How do I reply to other peoples comments?

Find "Reply" button under the comment text.

'Reply' button under the comment text

On the next page write your reply and press "SEND".

Adding tags for snowboards graphics

What's a graphics tag?

Four categories to tag snowboards graphics

Graphics tags are words or word combinations that describe what elements from 4 categories: colors, textures, objects and associations that the graphics inspire - are used in the snowboards graphics. Adding tags will help you and others find, say, all boards that use gray color, have robots on it and cause a feeling of depression. Or all pink boards with little kittens giving a feeling of joy. See info on how to make a perfect list of tags for a snowboard.

I want to add my tags, how do I do that?

To add your tags, press a small blue tag icon under the boards picture on the snowboards details page:

'Add tag' button under sizes picture opens a page to add the graphics tags

You will get to a page with a text-field for tags, with a complete instruction on how to write tags, and a picture of the snowboard. Write your tags, separate them with commas; spaces allowed.

How do I make a proper set of graphics tags for a board?

You will find instructions on how to make a perfect list of tags on page every time you're adding tags, like here.

Availability requests. Finding that board in stores

What is availability request service?

Process of finding stores that have a particular snowboard in stock using SnowDB

This service lets you send requests for a particular board's availability to all stores in your area at once. To start using this service, set your region on the settings page. You will get replies including price and number of items in stock from those stores that have the board you need, one email per store.

How do I make a request?

Press "Find" button in the "Where available" row, it's located under the boards size you want, on the snowboards details page:

'Find' button in 'Where available' row opens the page to send your request for the boards availability to the stores

A store misinformed me intentionally. What can I do about this?

Tell us about it. We keep fraud out of this site and will do something if needed.

I run a store. I'd like to join the service, receive and reply requests from users. How do I start?

Please read this.

I'm filling my Shop profile. How do I find out the "Map X", "Map Y", "Map zoom" parameters?

"Map X", "Map Y", "Map zoom" parameters are required to display your stores on the map on profile page. To find out the parameters you need:

  • Locate your store on this map and click it. A red indicator will appear on top of the store.
  • Copy the value from "Lat:" to "Map X", from "Lon:" to "Map Y". It is recommended to set "Zoom" to 16.

Answers to other questions

If you have difficulties with the site, send your question to us, we will help you and add the answer to this page.

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